Design strategy and research to give Chewy customers an explicit delivery date, pre-purchase

Design that provides clear context for Chewy customers on the status of their delivery, post-purchase

Scaling up and supporting a post-MVP product that enables telephonic sales agents to seemlessly sell health insurance

Designing a web application for improved continuity of care by connecting members to their care team

Designing an intelligent wizard-style interface for the recommendation of Medicare insurance plans

Workshop facilitation and service design to deliver free medication for patients with cardio obstructive pulmonary disorder (COPD)